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Asia Gaming Awards 2024 is Part of the ASEAN Gaming Summit

Over the last six years, ASEAN Gaming Summit, a three-day gaming conference in Manila, has become known for becoming the intersection point between all sides of the industry – promoting a platform for information exchange and contacts across Asia’s land-based and online gaming industries.

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Nominations

The industry will submit their nominations for each category.

The members of the Judging Panel, who are experts in their relevant fields, will also submit their nominations.

The Organizing Committee will review the validity of all nominations for relevance and standing.

Asia_Gaming_Awards_2024

NOMINATIONS ARE OPEN

LAND BASED INDUSTRY

A highly coveted award, the winner in this category will be determined based on achievements in the areas of corporate governance and best practices, financial performance, strategy, vision and implementation, as well as brand recognition and loyalty as a casino operator.

Criteria:

  1. Corporate governance
  2. Financial performance
  3. Strategy, vision, and implementation
  4. Brand recognition
  5. Customer loyalty

Requirements: Parent company operating in a regulated Asian jurisdiction.

As competition develops across Asia, casinos are being encouraged and mandated to provide more than just gambling as a form of entertainment. This award recognizes the best overall offering and performance of an integrated resort. Nominees will be judged on the diversity of entertainment options, quality of F&B, and mix of revenue streams.

Criteria:

  1. Mix of attractions (accommodation, entertainment, retail, F&B, etc)
  2. Aesthetic appeal to the market, design, and facilities upkeep
  3. Experience provided and customer service quality
  4. Financial performance
  5. Brand recognition & customer loyalty

Requirements: The property must be referred to as an Integrated Resort by consensus.

Small is beautiful, and the current industry outlook favors a streamlined operation that can do more with less. This award recognizes casino operations outside of an IR that excel in the areas of corporate governance and best practices, financial performance, strategy, vision, and implementation, as well as brand recognition and loyalty from a casino operator.

Criteria:

  1. Corporate governance;
  2. Aesthetic appeal to the market, design, and facilities upkeep;
  3. Experience provided and customer service quality;
  4. Financial performance;
  5. Brand recognition & customer loyalty;

Requirements: The gaming venue is not part of an Integrated Resort complex.

This award recognizes casino operations that put player welfare front and center. The winners will be determined based on achievements in caring for players, the public and the impact gambling could have on society.

Criteria:

  1. Safer Gambling Prevention: The nominee must demonstrate a proactive approach to preventing gambling harm, including measures such as setting deposit limits, providing self-exclusion options, and educating customers about responsible gambling practices.
  2. Detection of Gambling Harm: The nominee must show an ability to detect and respond to signs of gambling harm among customers, including providing support and resources for those in need.
  3. Interaction with Players: The nominee must have a robust system in place for interacting with customers, including providing support and resources for those experiencing gambling harm.
  4. Support and Resources: The nominee must provide a range of support and resources for customers, including information and education about responsible gambling practices, self-exclusion options, and contact details for external support organizations.
  5. Ongoing Monitoring and Evaluation: The nominee must have a process in place for ongoing monitoring and evaluation of their responsible gambling practices, and be willing to make adjustments as needed.
  6. Compliance: The nominee must be compliant with the regulations of the jurisdiction in which they are operating and industry standards of responsible gambling.

Requirements: The program should be in operation for at least 2022 to present-day.

This award recognizes a program implemented by an operator that demonstrates how they operate in an ethical manner with consideration of their environmental and social impact.

Criteria:

  1. Environmental Sustainability: The nominee must demonstrate a commitment to reducing their environmental impact through measures such as energy-efficient operations, use of renewable energy sources, and reduction of waste.
  2. Social Sustainability: The nominee must show a commitment to promoting social sustainability, including measures such as fair labor practices, community engagement, and support for local initiatives.
  3. Responsible Gaming: The nominee must have a robust program for responsible gaming, including measures for preventing gambling harm, detecting gambling harm and providing support and resources for those in need.
  4. Transparency & Reporting: The nominee must have a transparent and accountable approach to sustainability, including regular reporting on their environmental, social and economic performance.
  5. Compliance: The nominee must be compliant with the regulations of the jurisdiction in which they are operating and industry standards of sustainable gambling practices.

Requirements: N/A

This award recognizes the product that has played a key role in enhancing the casino table games experience, factoring in added value and reliability, service and support, functionality, customer experience, and revenue generation.

Criteria:

  1. Aesthetics & player experience
  2. Integration & staff acceptance
  3. Product reliability & speed to market
  4. Reputation, reliability & support
  5. Revenue generation

Requirements: Product approved and in operation in at least one property in Asia.

This award recognizes the supplier which embodies the best offer in their field for slot machines, factoring in product added-value and reliability, service and support, functionality, customer experience, and revenue generation.

Criteria:

  1. Aesthetics & player experience
  2. Functionality, integration & innovation
  3. Product range, stability & compliance
  4. Reputation, reliability & support
  5. Revenue generation

Requirements: Product approved and in operation in at least one property in Asia.

This award recognizes the supplier which embodies the best offer in their field for electronic table gaming machines, factoring in product-added value and reliability, service and support, functionality, customer experience, and revenue generation.

Criteria:

  1. Aesthetics & player experience
  2. Functionality, integration & innovation
  3. Product range, stability & compliance
  4. Reputation, reliability & support
  5. Revenue generation

Requirements: Solution approved and in operation in at least one property in Asia.

This award recognizes the best cash-handling product in use in the Asian gaming market.

Criteria:

  1. Reliability/ uptime
  2. Support
  3. Functionality and ease of integration
  4. Security (for example, counterfeit bill detection)
  5. Innovation

Requirements: Product approved and in operation in at least one property in Asia.

This award is for the best cashless product in Asia, of vital importance for customers and operators post-Pandemic.

Criteria:

  1. Reliability
  2. Compatibility
  3. Innovation
  4. Integration
  5. Ease of use/ adoption curve of the end user

Requirements: Solution approved and in operation in at least one property in Asia.

ONLINE INDUSTRY

This award recognizes the best turnkey online platform solution that stands out for its player experience; integration and innovation; reliability and support; and its overall performance.

Criteria:

  1. Product UX design
  2. Aesthetics & player experience
  3. Integration & innovation
  4. Reliability & support
  5. Overall performance

Requirements: Solution must be active in at least one regulated Asian jurisdiction.

This award recognizes the best Live Dealer solution for the Asian market. This is distinguished by production values; presentation; player choice, game selection, localization; integration;

Criteria:

  1. Reliability/ uptime
  2. Production value & presentation: Quality of sound, image, feed, and direction
  3. Choice & localization: Games and side bet variety, localization options, host selection
  4. Backoffice studio management toolkit
  5. Integration/ implementation timeline

Requirements: Solution must be active in at least one regulated Asian jurisdiction.

This award recognizes the best online slot game for the Asian market. This is distinguished by game graphic design; playability; originality; relevance; and profitability.

Criteria:

  1. Game graphic design: Does the game look fun, and is the look original?
  2. Playability: ease of use for the end user, is the game simple to understand from the off?
  3. Originality: This could be the game theme or mechanic – or both. What’s new for players, and what original aspects have proved successful?
  4. Relevance: Was the game developed specifically for Asian players, or one market within Asia? How is this shown or achieved?
  5. Revenue generation: What is the ultimate return for the operator?

Requirements: Solution must be active in at least one regulated Asian jurisdiction.

This award recognizes the best online sports betting product/ and or service, be it a platform or service that stands out for its aesthetics and player experience; integration and innovation, reputation, reliability and support; and its financial performance.

Criteria:

  1. Product range & design
  2. Aesthetics & player experience
  3. Integration & innovation
  4. Reputation, reliability & support
  5. Financial performance

Requirements: Solution must be active in at least one regulated Asian jurisdiction.

This award aims to recognize excellence in the field of eSports solutions, to acknowledge the products that are leading the way in a gaming environment that is still finding its way forward.

Criteria:

  1. Product design
  2. Aesthetics & player experience
  3. Integration & innovation
  4. Reputation, reliability & support
  5. Financial performance

Requirements: Solution must be available to Asian customers and target base.

This award is for excellence in the field of fantasy/virtual sports – we aim to recognize the pioneers and those pushing the boundaries to deliver the best player experience possible.

Criteria:

  1. Player experience
  2. Integration and innovation
  3. Reliability and support
  4. Variety of offering
  5. Authenticity

Requirements: Solution must be active in at least one regulated Asian jurisdiction.

This award recognizes the very best in affiliate marketing – the companies that are working hardest to bring players to operators with imagination and creativity alongside more traditional marketing skills.

Criteria:

  1. Quality of content
  2. Breadth of offering
  3. Innovation in marketing
  4. Year-on-year growth
  5. Partner relationships

Requirements: Affiliate must be procuring web traffic for online operators working in a licensed and regulated Asian market.

This award recognizes a new and upcoming supplier or service provider launched into the market in the last 18 months.

Criteria:

  1. Product UX design
  2. Aesthetics & player experience
  3. Integration & innovation
  4. Reliability & support
  5. Overall performance

Requirements: Company/ Product/ Solution must have begun its activity/ launch to market in the last 18 months and be active in at least one regulated Asian jurisdiction.

This award recognizes the most meaningful Corporate Social Responsibility campaign, or activity, by an entity actively engaged in the Asian Gaming industry, be it an operator, supplier, regulator or other. We are looking for the impact the campaign and/ or activity has had in the local community, its reach, depth, and creativity, regardless of budget or scale.

This category recognizes and rewards the outstanding people who help move the industry forward, guiding their company on the road to success by anticipating and reacting to trends. The judging panel will select a number of impressive individuals who they believe represent the future leaders of the Asian gaming industry.

About the Awards Process

The winners of each category will be awarded by the industry, a Judging Panel and members of the Organizing Committee. An intensive three-step process is employed to identify the winners in each category, thereby ensuring that the results are fair and independent. Results will be audited by an independent third party.

Step 1: Nominations
The industry is invited to submit their nominations for each category. The members of the Judging Panel, who are experts in their relevant fields, will also submit their nominations. The Organizing Committee will review the validity of all nominations for relevance and standing.

Step 2: Shortlists
Up to five nominees will be shortlisted per award category. The shortlisted nominees will be determined by tallying the submissions from the industry stakeholders and the Judging Panel. The Organizing Committee will review and confirm the results. Decisions by the Organizing Committee are final and without appeal.

Step 3: Voting
Judges: Will rate the shortlisted nominees in five category-specific criteria; Voting is private and confidential. No one judge will be aware of which Award categories his peers have been selected to vote on beyond his own.

Auditing:
Stringent measures are employed to ensure a transparent and fair voting process. Results will be audited by an independent third party, DSL Lawyers.

Awards Ceremony:
All category winners will only be announced at the Awards Ceremony Dinner on Wednesday, 20 March 2024. The evening’s attire is smart business for a celebration filled with entertainment and mingling with the gaming industry leaders and stakeholders from across the region.

Asia Gaming Awards

TIMELINE

NOMINATIONS OPEN

20 February 2024

NOMINEE INFORMATION SUBMISSION

NOMINATIONS CLOSE

11 March 2024

The Public and Judging Panel submit nominations via asiagamingawards.com

VOTING BEGINS

12 March 2024

SHORTLISTS ANNOUNCED

VOTING ENDS

18 March 2024

Organizing Committee approves shortlist of nominees by the Public and Judges Voting via asiagamingawards.com

VOTES COUNTED &
APPROVED ENVELOPES
SEALED

TALLY OF VOTES

CELEBRATE

20 March 2024

Winners announced at Asia Gaming Awards Ceremony 20 March 2024, Shangri-La, the Fort, Manila-Philippines
Asia Gaming Awards Nominations Open